Jakarta, CNBC Indonesia – Since OpenAI released ChatGPT in November 2022, AI technology has been increasingly used in everyday life. Concerns about the negative impact on humanity have also become a hot topic of conversation.
Concerns about AI revolve around its ability to reproduce hoax content that could cause division. Apart from that, its ability to develop advanced weapons for military warfare.
It doesn't stop there, people are also worried that AI could replace many jobs and make many people unemployed.
Many technology giants are starting to use AI to replace humans. For example, Google recently laid off its advertising sales team.
Reuters reported that the wave of layoffs at technology companies occurred in line with efforts to reduce employee workload through the adoption of AI and automation.
IBM and BT Group also mentioned AI when announcing recent layoffs.
According to a Goldman Sachs study, AI could impact 300 million jobs worldwide. This could cause significant disruption to the job market.
By 2030, it is predicted that more than 12 million jobs in the United States (US) will disappear and be replaced by new job demands, according to McKinsey analysis.
Business Insider chatted with experts to put together a list of the jobs most at risk of being replaced by AI first. The following is summarized by CNBC Indonesia, Wednesday (17/1/2023)
Technology Workers (programmers, software engineers, data analysts, coders)
Programmers and coders are jobs that are currently 'hot' and much sought after. However, experts believe that ChatGPT and other AI tools can easily fill this need in the future.
The reason is, AI like ChatGPT is very good at managing and analyzing numbers. In fact, if it continues to be trained, its accuracy is predicted to be higher than humans.
Advanced AI technology can produce coding faster than humans. meaning, one job completed by several employees can be replaced by one AI tool.
“Jobs that currently require a team of developers will only require one person in the future,” said Mark Muro, Senior at the Brookings Institute.
Media workers are one of the sectors predicted to be impacted by AI. Because AI can read, write and understand text-based data very well.
“Analyzing and interpreting the many languages of data and information is a capability that AI will fully master,” said Anu Madgavkar, partner at the McKinsey Global Institute.
Several media industries have started experimenting with AI-generated content. For example, CNET uses AI to write articles. However, the media still has to correct some of these articles.
BuzzFeed also uses AI-based technology to produce content such as quizzes and tour guides.
Legal Workers (paralegal, legal assistant)
According to a March Goldman Sachs report, legal workers in the US could be impacted by AI implementation. One of the report's authors, Manav Raj, said that many legal services jobs were already being exported with AI automation, even before the technology became more advanced.
Like media workers, jobs in the legal industry such as paralegals and legal assistants are responsible for managing large amounts of information. Then, they will analyze it to form an opinion. This will be easily replaced by AI.
Market Research Analyst
Muro said AI is very good at analyzing data and predicting future outcomes. For this reason, market research analyst is also one of the jobs that could be lost because of AI.
Teacher
Many teachers are worried that their students are using ChatGPT for cheating and doing homework. However, according to Pengcheng Shi, assistant dean of the department of computer and information science at the Rochester Institute of Technology, teachers should think more about their work.
“ChatGPT can easily teach the classroom,” Shi told the New York Post.
“Even though there are still many bugs and scientific inaccuracies, ChatGPT will quickly improve,” he said.
Finance Jobs (financial analyst, personal financial advisor)
Such as market research analysts, financial analysts and personal financial advisors who are involved in data management, can have an impact with the emergence of AI.
“AI can identify trends in the market, see important things in investments and portfolios, so it knows which ones are performing poorly and well. AI can also communicate all of this, then combine a lot of data to provide analysis results and opinions,” said Muro.
Traders
Experts say ChatGPT could replace many jobs in Wall Street industries, from trading to investment banking.
“ChatGPT will automate some of the work currently done by high-wage workers,” said partner at KPMG Dylan Roberts.
Graphic Designer
In a Harvard Business Review report published in December 2022, three processors said that DALL-E, which is an AI image management tool, could have an impact on the graphic design industry.
“In my opinion, this tool is not about automation, but about democratization and competition. It could be that this will reduce salaries for people who work in the design sector,” he said.
Accountant
Accountants have long been seen as a stable profession. However, the people in it are at risk of being replaced by AI. According to Brett Caraway, associate professor at the Institute of Communication, Culture, Information and Technology at the University of Toronto, technology will not make everyone unemployed, but there are some who are at risk.
He said intellectual jobs could be one of the main targets of AI.
“Could be a lawyer and accountant,” he said.
Customer Service
Currently there are several companies that rely on chatbots or robots to answer their clients. ChatGPT and other advanced technologies will continue this trend.
In 2022, a study from research company Gartner predicts that chatbots will become the main customer service channel in 25% of companies by 2027.
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